This is the next decode and analysis in Philipp Hancke’s Blackbox Exploration series conducted by &yet in collaboration with Google. Please see our previous posts covering WhatsApp and Facebook Messenger for more details on these services and this series. {“editor”: “chad hart“} FaceTime is Apple’s answer to video chat, coming preinstalled on all modern iPhones and iPads. It […]
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What’s up with WhatsApp and WebRTC?
One of our first posts was a Wireshark analysis of Amazon’s Mayday service to see if it was actually using WebRTC. In the very early days of WebRTC, verifying a major deployment like this was an important milestone for the WebRTC community. More recently, Philipp Hancke – aka Fippo – did several great posts analyzing Google Hangouts and Mozilla’s […]
Avoiding Contact Center IVR Hell with WebRTC
A couple of decades ago if you bought something of any reasonable complexity, odds are it came with a call center number you had to call in case something went wrong. Perhaps like the airline industry, economic pressures on contact centers shifted their modus operandi from customer delight to cost reduction. Unsurprisingly this has not done […]
Hello, Hello – What’s your real story? A decode by Philipp Hancke
There have been many major WebRTC launches in the past months including Facebook and KimDotCom. Before those, Mozilla started bundling a new WebRTC calling service right into Firefox. Of course we wanted to check out to see how it worked. To help do this we called on the big guns – webrtcHacks guest columnist Philipp […]
Project WONDER: showing WebRTC NNI does not need SIP
As discussed in previous posts, WebRTC standards do not specify a signaling protocol. In general this decision is positive by giving developers the freedom to select (or invent) the protocol that best suits the particular WebRTC application’s needs. This can also reduce the time to market since standards compliance-related tasks are minimized. WebRTC media and […]