Losing customers because of issues with your network service is a bad thing. Sure you can gather data and try to prevent, but isn’t it better to prevent issues in the first place? What are the most common pitfalls to look out for? What’s a good benchmark? What WebRTC-specific user experience elements should you spend your limited resources focusing on? No service can be perfect, so what is a reasonable error rate? These are all tough questions to answers without decent industry data.
Fortunately Lasse Lumiaho and Varun Singh from callstats.io have agreed to share some stats from their WebRTC monitoring service to help you answer these questions. Their service does not monitor every WebRTC service, but their 100+ customer base does provide a statistically meaningful sample to help give you some practical metrics for planning and comparison.